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Privacy Policy

Your privacy is critically important to us. It is GrabMyPasses' policy to respect your privacy regarding any information we may collect while operating our platform. This Privacy Policy applies to the GrabMyPasses website and services.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products, or when you participate in activities on the platform (such as booking event tickets or creating events).

• Personal Information: Name, email address, mobile number, college name, and roll number.
• Event Data: Information regarding the events you book, create, or attend.
• Credentials: Passwords and security information used for authentication and account access.

2. How We Use Your Data

We use the personal information collected via our platform for a variety of business purposes described below:

• To facilitate account creation and login processes.
• To issue event passes: Generating secure QR codes and managing your bookings.
• To communicate with you: Sending booking confirmations, event updates, and administrative information.
• To protect our platform: As part of our efforts to keep our platform safe and secure (e.g., fraud monitoring and prevention).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• With Event Organizers: When you book a ticket for an event, we share your basic details (name, email, roll number) with the specific organizer of that event so they can manage attendance and verify your entry.
• Legal Obligations: If we are required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking

We use local storage (such as HTML5 Local Storage) and cookies strictly for functional purposes, such as keeping you logged in to your user or organizer account. We do not use third-party tracking cookies for advertising.

6. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can review or change the information in your account by logging into your account settings.

7. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us via the Contact page on our platform or email us directly at grabmypasses@gmail.com.